Guidance to licensing authorities Part 17: Casinos

In order to slow the speed of direct cashless transactions and provide a break in play, the government proposes that there should be a minimum transaction time for players making direct cashless payment transactions on gaming machines. What should the maximum transaction value be for direct cashless payments on gaming machines? Should card account verification (such as chip and PIN or Face ID on mobile payment systems) be required if direct cashless payments are permitted on gaming machines? The authorisation required by the account holder in these systems mitigates against the risk of cashless payments facilitating crime through stolen cards being used on gaming machines. The risk would be that some forms of direct cashless payment (such as contactless) lack account verification and could allow stolen cards to be used on gaming machines.

Follow these steps to confirm an operator holds a valid UKGC licence If you encounter an unlicensed gambling site targeting UK consumers, you may report it directly to the Gambling Commission. Always verify an operator’s licence before depositing funds. Unlicensed operators are illegal in Great Britain and offer no consumer protection. Note that Northern Ireland has separate gambling legislation and is not within the Commission’s jurisdiction.

KYC helps gambling operators prevent fraud, comply with AML regulations, and avoid hefty fines. Additionally, licensing is required even if a company’s online gambling operation is located in another country—so long as they provide services to gamblers in the UK. In cases when gambling providers operate both remotely and non-remotely, they need to hold both online and land-based licenses.

Under this option, for every device with higher maximum staking there would be a lower maximum staking machine of equivalent size and nature available to customers. The same rule would apply to all other gaming machine device types. This is in addition to a 9 percent increase in the overall number of B3 machines, representing approximately 900 machines across the total AGC estate.

casino licensing UK

How to Check the Licence of an Online Casino

The financial regulation of gambling is set out mostly in the British Finance Acts and provides for various levels of duty upon different types of gambling. Not regarded as gambling where the element of chance is no more than de minimis. Free-to-enter draws and betting competitions may be exempt if they meet conditions for free draws or prize competitions.

Player protections can be used to mitigate increases in the risk of gambling harm. Therefore, the risk of increased gambling harm is assumed to be higher for Options 1 and 3 than Option 2. This increase is expected to be higher under Option 1 than Option 2, as operators will not be restricted by device constraints. Data on net expenditure per session shows that from April to September 2019, the vast majority of sessions across all machine categories ended in the player either winning money or losing up to £20.

A small casino under the 2005 Act (opens in new tab) has a minimum table gaming area of 500 square metres and a minimum non-gambling area of 250 square metres. A premises licence issued by a local licensing authority will however continue to authorise either a ‘small’ or a ‘large’ 2005 Act (opens in new tab) Casino premises. A flat additional annual fee of £4,687 is payable for a licence that combines two of game host (casino), game host (bingo) and betting host (virtual events only). A flat additional annual fee of £3,750 is payable for a licence that combines two of game host (casino), game host (bingo) and betting host (virtual events only). A flat additional application fee of £1,570 is payable for a licence that combines two of game host (casino), game host (bingo) and betting host (virtual events only). A flat additional application fee of £1,256 is payable for a licence that combines two of game host (casino), game host (bingo) and betting host (virtual events only).

The licence holder does not have to take any action other than make sure it adjusts its operation to deliver the changes included in the Gambling Act 2005 (Gaming Tables in Casinos) (Definitions) (Amendment) Regulations 2025 (opens in new tab). An existing licensed 1968 Act casino operator wishes to make use of the new Regulations to provide SSBT facilities in its casino. The operator can do so without having to make an application to vary its OL (given that betting facilities are permitted by Regulation).

casino licensing UK

In line with our approach to voluntary limit setting, we do not propose that Category D machines will be required to have mandatory limits for time and monetary thresholds. We would also like machines that use the BGC’s Anonymous Player Awareness System (APAS) to implement these limits and for APAS not to act as a substitute for these thresholds. Furthermore, the average stake size on B1 machines is similar to the stake size on B3 machines and therefore we do not think that the mandatory limits should be different between the different categories. The proposed thresholds differ from the current industry standard in casinos where it is £250 deposited and 60 minutes of play.

casino licensing UK

The majority of these respondents argued for measures which tended to be more restrictive of the gambling products available within the land-based sector. Industry responses frequently highlighted the commercial pressures placed on their businesses in recent years – as a result of COVID-19 inactivity and rising energy costs – as a central reason for necessitating greater commercial flexibility. The majority of these responses came from respondents who submitted evidence to the original consultation. We also received 16 additional responses to a supplementary consultation which was held specifically to gather further evidence on the reform of the 80/20 rule.

casino licensing UK

If a gambling company fails to comply with the regulations, it can face substantial fines from the Gambling Commission. Applicants are eligible to apply for the premises license only after applying or receiving an operating license. Ancillary licenses apply to operators that provide telephone and email betting.

Increased fees will enable licensing authorities to undertake more enforcement and engagement activities with licensed premises. Premises licence fees in Scotland are set under different regulations non gamstop casinos and are therefore a matter of consideration for the Scottish Government. We believe that on balance an increase to the maximum cap on premises licence fees by 15% is proportionate. A low number of premises visits may also be indicative of the lack of funding received by licensing authorities to fully undertake duties, such as inspections, alongside other administrative and enforcement functions. However, premises visits are only one aspect of a licensing authorities regulatory work. A number of these responses acknowledged the financial pressures placed on licensing authorities, which was reflected by the substantial number of industry responses that advocated for a 10% increase.

It is also worth noting that, in recent months, the Gambling Commission issued an “Industry Warning Notice” to those B2B operators that it has licensed after observing that certain games developed by such licensees appear accessible to British consumers on B2C websites that are not licensed by the Commission. More generally, the Commission is known to issue cease and desist letters, carry out test purchasing, take steps to disrupt payment flows and engaging with search engines to prevent URLs belonging to unlicensed operators appearing in search results. For instance, the Commission has demonstrated a willingness to initially engage with those that operate (without a licence) offerings that have hints of licensable products before requesting that such entity either apply for and obtain a licence or prevent consumers in Great Britain from accessing such offering, whilst making clear that to continue doing so may amount to an offence under the Gambling Act 2005. The British regulatory authorities have taken something of a global lead in the enforcement of regulation, particularly in relation to “source of wealth” and “proceeds of crime” omissions and also failures in social responsibility obligations owed by operators to players.

casino licensing UK

Understanding UKGC Licence Types

For this, you can search the licence number on the business register. Now is the time to confirm that the licence is active and valid. You can then verify the details directly on the official licence register. When playing from the UK, the UK Gambling Commission (UKGC) licence is the one that matters. This is the most important detail needed to confirm the licence is valid.

  • Casinos that are currently permitted to offer betting may site a maximum of 40 Self-Service Betting Terminals (SSBTs).
  • The financial regulation of gambling is set out mostly in the British Finance Acts and provides for various levels of duty upon different types of gambling.
  • Points to note are that land-based casino licences are not freely available and the rollout of major casino resorts envisaged when the legislation was passed has generally not occurred.
  • Licensing authorities may employ officers to conduct similar activies, but in respect of the local premises licences rather than the overarching operating licence.
  • Always verify licence details on the official Gambling Commission website.

Always check both of these numbers when choosing a casino. The payout rate is basically how much of your wagered cash you’ll get back from a casino over time. The RTP (Return to Player) and payout rate can tell you a lot about how player-friendly a casino is. UK casino guidance built around practical checks, not headline hype.

Non-remote general betting limited operating licence Non-remote general betting standard operating licence The ancillary licence does not authorise a remote link with gaming that takes place on another set of premises. If you are a local authority/ licensing board, how many premises licences were live in your licensing area in the 22/23 financial year?

Breaks in play are designed to stop dissociation/disconnection from the world around them, with research suggesting that best practice is to combine breaks in play with responsible gambling messaging. (Optional response) Sliding scale If No is selected What do you think the maximum committed payment limit should be for the following machine categories (£)? Shown if No is selected What do you think the maximum deposit limit should be for the following machine categories (£)? (Optional response)Sliding scale

We think that this will create greater equity between 1968 Act and Small 2005 Act casinos and should not have an effect on gambling-related harm as customers will still be offered a mixture of gambling and other non-gambling leisure activities. For 1968 Act casinos that meet the same size thresholds as Small 2005 Act casinos, we have proposed introducing a 250sqm table gaming area requirement. We are mindful of ensuring fairness between 1968 Act and 2005 Act casinos but also to those casinos that are currently operating. However, those casinos that would be allowed to keep their current gambling space would have more flexibility in terms of the layout of their venue compared to Small 2005 Act casinos, which may be deemed unfair by casinos without this advantage.

The UK Gambling Commission requires operators to contribute financially to organisations focused on research, prevention, and treatment of gambling-related harm. The list of operators and personal licence holders who have had a regulatory sanction imposed on them is published on the site of the Gambling Commission. They also collaborate with other UK organisations and the police in cases where suspicious betting or gambling activities are detected. Apart from reviewing the activities of the licensed operators, the Commission is authorised to take regulatory actions against those licencees who breach the rules in some way.

To be issued with a casino operating licence the applicant must follow a rigorous application process. There are several types of operating licence and this depends on the nature of the gambling that the operator wishes to make available. An operating licence is required for anyone who wishes to make facilities for gambling available. Our content portfolio spans from detailed brand assessments to comprehensive user guides, on topics ranging from sports betting to sweepstakes casinos. You can even get started right now if you wish, as this page contains links to some of the best and licensedonline casinos that you can use in the UK.

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